Starter
A simple starting point for smaller MSPs.
$79/month
Up to 10 managed client businesses
7-day free trial at launch
- Branded monthly reports
- Ticket and SLA insights
- Report preview and download
Early access for growing MSPs
Turn MSP Performance Data Into Client Reports That Prove Your Value
MSP ReportPilot is being designed to help managed service providers automatically create professional reports showing tickets, uptime, SLA performance, security activity, and the value their teams deliver.
Built for small MSPs managing approximately 10–50 client businesses.
Sample Report Preview
Sample dataClient
Northstar Dental Group
Reporting period
August 2026
SLA compliance
96.4%
Tickets resolved
142
Avg. response time
18 min
Managed-device uptime
99.8%
Ticket trend (weekly)
W1
W2
W3
W4
Automation hours saved
34
this period
Client Reporting Shouldn't Consume Your Team's Time
Many growing MSPs pull information from different systems, clean spreadsheets, calculate service metrics, and manually assemble monthly reports. The process takes time, creates inconsistencies, and makes it harder to communicate the full value of the MSP's work.
Scattered Information
Ticket, uptime, security, and automation data may live across multiple systems.
Manual Reporting
Teams can spend valuable time preparing spreadsheets, screenshots, and presentations.
Value Is Difficult to Show
Clients may see ticket counts without understanding the outcomes and business value behind the work.
The Product
One Reporting Layer for Your MSP
MSP ReportPilot will organize operational data into clear, branded reports that help clients understand performance, improvements, risks, and value.
Automated Monthly Reports
Prepare consistent client reports without rebuilding them every month.
SLA Performance
Track response and resolution performance and clearly flag missed targets.
Ticket Insights
Summarize opened, resolved, pending, and recurring ticket categories.
Uptime and Device Health
Present important reliability metrics in a format clients can understand.
AI-Written Summaries
Turn verified metrics into clear executive summaries and recommended actions.
White-Label Reporting
Present reports using the MSP's own logo, colors, and client-facing identity.
Product capabilities are under development and will be prioritized based on feedback from pilot MSPs.
How It Works
From Connected Data to Client-Ready Reports
Step 1: Connect
Authorize a supported PSA/RMM platform.
Step 2: Synchronize
Import approved client, ticket, SLA, and operational data.
Step 3: Review
Verify calculated metrics and review the AI-generated executive summary.
Step 4: Deliver
Download or send a professional branded report to the client.
Operational metrics will be calculated from connected source data. AI will help explain verified results—it will not invent performance numbers.
Integrations
Help Us Choose the First Integration
We are speaking with MSP owners to determine which integration should be built first.
Syncro
PlannedNinjaOne
PlannedAutotask
PlannedConnectWise
PlannedUsing another platform? Tell us in the early-access form.
Designed for Growing MSPs
Small MSP Teams
MSPs with approximately 1–15 employees that need a repeatable reporting process.
Client-Focused Providers
Teams that want to improve monthly reports and quarterly business reviews.
AI Service Providers
MSPs that need a clearer way to demonstrate automations, time savings, and measurable value.
Early Access
Become an Early Design Partner
Selected MSPs will help shape the first version of MSP ReportPilot.
- Influence the first PSA/RMM integration
- Request the metrics your clients care about
- Review product mockups before development
- Test the first working version
- Receive guided onboarding
- Access founding-customer pricing when paid plans launch
Planned Pricing
Simple pricing for growing MSPs
Choose a plan based on how many client businesses you manage. A 7-day free trial will be available when ReportPilot launches.
Growth
Room to grow your client reporting.
$119/month
Up to 25 managed client businesses
7-day free trial at launch
- Everything in Starter
- Up to 25 managed clients
- AI-assisted executive summaries
Scale
More capacity for established teams.
$199/month
Up to 35 managed client businesses
7-day free trial at launch
- Everything in Growth
- Up to 35 managed clients
- Client reporting portal
ReportPilot is under development. Pricing and features are planned and may change. The 7-day trial begins only when you get access to the working software. Joining Early Access is free and does not start your trial.
Join the MSP ReportPilot Early-Access List
Tell us about your MSP and current reporting process. There is no purchase commitment.
Frequently Asked Questions
Help Build Better MSP Reporting
If you own or operate a small MSP, we would value 15 minutes of your experience. Tell us how you currently prepare client reports and what would make the process more useful.
Email: Contact details coming soon